Question: What is the minimum order
Answers: Minimum order is 1 x 40 ft container
Question: Do you accept sample order?
Answer: Sample order is acceptable. However buyer has to pay for the production cost and shipping cost
Question: What is your payment term?
Answer: All payments to be made in US dollars/EURO Dollar/Pound Sterling or a currency converter. We give the following options for payment :
Telegraphic Transfer (T/T): Down payment 40%, the balance after shipment, when the copy of Bill of Lading is faxed to you. Letter of Credit (L/C): Irrevocable L/C at sight 100%.
Question: How long is your delivery time?
Answer: Our production process needs 30 - 50 days depends on the type of order and also model of furniture we have to make. But in average we need 40 days to complete an order
Question: How do you deal with complaints? e.g furniture broken during shipment, etc
Answer: Send us proof of damaged / broken furniture during shipment via e-mail. We will replace the furnitures in the following shipment.